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Respond Like a Pro: The Art of Responding to Customer Reviews
Customer reviews are an essential part of your online reputation, but how you respond to them can make or break your Google Business Profile. Learn the best practices for crafting effective responses that build trust with your customers and improve your online reputation.
From addressing complaints to thanking customers for their feedback, don't miss out on the opportunity to showcase your business's customer service. Plus, I have added a piece on how ChatGPT can help you make this easier. Read on for more information!
How to Change Your Google Business Profile to a Service Area Business - A Step-by-Step Guide
Learn how to change your Google Business Profile from a location-based business to one where you deliver services at your clients' locations with this step-by-step guide. Discover the advantages of switching to a service area business and how to update your profile settings to accurately represent the services you provide. Keep in mind the potential impact on how customers find you and ensure that your business complies with Google's guidelines.
8 Steps to Conducting an Online Health Check for Local Businesses
Learn the first 8 steps to conducting an Online Health Check for your local business in this blog post. From analyzing reviews to reviewing social presence, these easy-to-follow steps will help you capture and analyze the online health of your business.