Leo Prada from #MeetLeosContacts is on the show! Today is a special interview as Leo has announced the end of his unique program.

Over the last year, Leo has invited people he is connected with on LinkedIn to send him a video of themselves. He then shares that video with his over 20.000 followers.

Cristin Cornell Tarr is a professor of branding, marketing, and customer experience at the University of Denver.

I wanted to learn more about how branding plays a role in #CX or customer experience, particularly online experiences. I learned that the #CX is only one piece of the #BX or brand experience.

Nigel and I worked together for over 15 years. We had big corporate jobs which took us around the world a few times. A bit embarrassing looking back on it but, well, those were the times.

Today Nigel, like me, has downsized his organization focussing on local but also small businesses as well as startups. We talk about the web design and social management services he offers.